Delivering Happiness

Rs. 2,190.00

Delivering Happiness by Tony Hseih

·Pay brand-new employees $2,000 to quit

·Make customer service the responsibility of the entire company-not just a department

·Focus on company culture as the no.1 priority

·Apply research from the science of happiness to running a business

·Help employees grow-both personally and professionally

·Seek to change the world

·Oh, and make money too . . . Sound crazy? It’s all standard operating procedure at Zappos, the online retailer that’s doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine’s annual “Best Companies to Work For” list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.

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